30 restoration services, answered 24/7
Every restoration service we offer in New York, NY
Not sure which service you need? Start with what went wrong. Each group below covers one kind of damage, from the first call to the finished rooms.
- Answering 24/7
- Water, fire, mold and storm
- Homes and buildings
Quick answer
Restoration services in New York, NY fall into six groups: indoor water and leaks, flood and sewage, fire and smoke, mold and odor, rebuilding, and building-wide losses. Mold can begin within 24 to 48 hours of water exposure, so extraction and drying come first. We answer 24/7 and handle all six.
Which of these do I need?
Find what you're looking at, then start with that page. If it's not here, call and describe it.
| What you're seeing | Start here |
|---|---|
| Water coming through the ceiling | Ceiling leak water damage |
| Standing water on the floor | Emergency water removal |
| Water in the basement after rain | Basement flood cleanup |
| Sewage from a floor drain or toilet | Sewage backup cleanup |
| Soot on the walls after a fire nearby | Smoke and soot cleanup |
| Black film after the boiler thumped | Puffback cleanup |
| A musty smell or visible mold | Mold remediation |
| Walls still wet days after a leak | Structural drying |
Water damage and leaks inside the building
Most calls start here: a supply line, a leak from upstairs, a washer hose, a radiator. The water is clean when it starts, which is why speed decides how much of the room can be dried instead of replaced.
Water Damage Restoration
Extraction, drying and repairs after any indoor water loss, logged room by room.
Emergency Water Removal
Truck-mounted and portable extraction for standing water on any floor.
Structural Drying
Dehumidifiers, air movers and daily readings until the structure is dry.
Ceiling Leak Water Damage
Ceilings, walls and floors soaked by a leak from the unit or roof above.
Burst Pipe Water Damage
Frozen, split and failed supply lines, and the walls they soaked.
Appliance Leak Cleanup
Washer hoses, dishwasher and fridge lines, water heaters and AC overflows.
Shower Leak Damage Repair
Slow leaks from pans, grout and drains that rot subfloors and stain ceilings.
Radiator Leak Water Damage
Spitting air valves, leaking radiator valves and steam risers between floors.
Leak Detection
Thermal imaging and moisture mapping to find where the water actually went.
Flood, sewage and storm damage
Water from outside or from the sewer is handled as contaminated from the first minute. These jobs start with pumping and removal, and some start on the roof with a tarp.
Basement Flood Cleanup
Pump-out, tear-out and drying for basements that took on water.
Flood Damage Restoration
Floodwater from storms and surge, handled as contaminated water from the start.
Sewage Backup Cleanup
Category 3 cleanup for rain-driven backups, main line clogs and floor drains.
Toilet Overflow Cleanup
Bathroom and unit-below cleanup after a toilet overflows.
Storm Damage Restoration
Wind-driven rain, fallen limbs and ice dam leaks, dried and repaired.
Emergency Roof Tarping
Tarps and temporary covers on pitched, flat and parapet roofs.
Emergency Board-Up
Plywood over broken windows, doors and storefronts after fire or impact.
Crawl Space Water Damage
Wet crawl spaces pumped, dried and cleared of wet insulation under Long Island houses.
Fire, smoke and oil burner soot
Fire damage is three problems at once: what burned, where the soot went and what the firefighting water soaked. Oil burner puffbacks sit here too; they're a soot job without a fire.
Fire Damage Restoration
Board-up, soot removal, water from firefighting, and the rebuild.
Smoke and Soot Cleanup
Dry and oily soot cleaned off walls, ceilings, ducts and belongings.
Puffback Cleanup
Oily soot cleanup after an oil burner misfires through the house.
Mold growth and lingering odors
Mold and odor follow water and smoke that weren't fully dealt with. Both are fixed at the source, not covered up.
Mold Remediation
Containment, removal and cleaning of mold, following an independent assessor's plan.
Attic Mold Removal
Mold on roof sheathing and rafters, plus the venting that caused it.
Odor Removal
Smoke, sewage, pet and tobacco odors treated at the source, then deodorized.
Floors, belongings and rebuilding
What gets saved, what gets packed out and how the rooms go back together once the readings say dry.
Hardwood Floor Water Damage
Cupped strip, plank and parquet floors dried in place or replaced.
Wet Carpet Cleanup
Wet carpet dried in place, pad replaced, or contaminated carpet removed.
Contents Pack-Out
Belongings inventoried, packed out, cleaned and returned after a loss.
Drywall and Plaster Repair
Prewar plaster, lath, moldings and drywall rebuilt after water damage.
Water & Fire Damage Reconstruction
Kitchens, baths and basements rebuilt once the structure is dry.
Insurance Claim Documentation
Photos, moisture logs and removal lists your adjuster can work from.
Co-ops, condos, businesses and sprinklers
Losses that cross apartments, tenants or floors: risers, sprinklers, lobbies and businesses, with separate records for everyone involved.
Co-op and Condo Water Damage
Multi-unit leaks, riser failures and common areas, coordinated with management.
Commercial Restoration
Water and fire recovery for offices, stores, restaurants and warehouses.
Fire Sprinkler Water Damage
Frozen lines, accidental discharges and standpipe leaks cleaned up and dried.
How we run every one of these jobs
Readings, not guesses
Every job is logged with moisture readings and photos from the first visit to the last.
Answered at any hour
The phone is answered 24/7, and the first advice comes on that call.
Used to city buildings
Supers, managing agents, boards and house rules are a normal part of our work.
One record per space
Each unit, tenant or room gets its own file for its own insurer.
Questions about our services
Quick answers. Anything else, call.
Call about what you're seeing. We'll tell you on the phone which of these it is and what should happen first.
Yes. The same company that dries and cleans the building puts the rooms back together.
Both. Apartments, houses, co-ops, condos, offices, stores, restaurants and warehouses.
Yes. We coordinate with supers and managing agents and keep separate records for each unit.
Yes. One number covers the five boroughs, Nassau, Suffolk and southern Westchester.
We can explain what drives the price and share published ranges. A written scope follows once we've measured the damage.
Not sure which of these you need?
Call and describe what you're looking at. We'll tell you where to start.