Nassau County, answered 24/7
Water, fire and puffback restoration across Nassau County, NY
Basement water, oil soot through the house or a storm-damaged roof? We cover Nassau from the North Shore to the South Shore barrier beaches, from the Central Islip head office.
- Answering 24/7
- Oil heat puffbacks
- Basements and storms
Quick answer
Restoration work in Nassau County, NY centers on postwar houses with full basements and oil heat: basement flooding in storms and oil burner puffbacks in winter. Nassau's heating ordinance runs from October 1 through May 31, the season puffbacks happen. We clean soot, pump out basements and rebuild, answering 24/7.
What restoration looks like in Nassau
Nassau is mostly single-family houses, a lot of them built in the postwar decades, with basements, oil or gas heat and additions stacked on over the years. The work follows that: basements that take water in heavy rain, burners that puff soot through the house, and roofs and windows opened by storms.
The South Shore adds tidal and surge flooding along the canals and barrier beaches, while the North Shore's older, larger houses bring plaster, hardwood and finished attics into the job.

Postwar houses, oil heat and the South Shore
Much of Nassau's housing, in places like Levittown, Baldwin and Bellmore, went up in the postwar decades with basements and oil burners. Roughly a third of Long Island households still heat with fuel oil, and the county's heating ordinance runs from October 1 through May 31, which is exactly when puffback calls come in.
On the South Shore, Sandy brought heavy flooding and dune erosion to Long Beach. Houses along the water there get rebuilt with flood lines and salt in mind.
What Nassau calls are usually about
The work we're called for most across the county.
Puffback Cleanup
Oily soot through the house after a burner misfire.
Basement Flood Cleanup
Basements pumped out and dried after heavy rain.
Storm Damage Restoration
Wind and rain damage, covered first, then dried.
Flood Damage Restoration
South Shore surge and tidal flooding, handled as contaminated water.
Water Damage Restoration
Burst pipes, appliance leaks and bathroom leaks in houses.
Attic Mold Removal
Attic mold from bath fans vented into the attic.
How a Nassau house job runs
Call
Tell us the town, what happened and whether the heat or power is off.
Protect
Burners stay off, openings get covered and wet areas are made safe.
Clean or extract
Soot is cleaned top down, or water is pumped and extracted.
Dry and log
Drying runs with daily readings until the house tests dry.
Rebuild
Walls, floors and finishes go back once it passes.
Nassau County restoration questions
What Nassau callers ask most.
Yes, from the North Shore villages to the South Shore and Long Beach.
Turn the burner off, don't wipe the soot and call. The oil company services the burner before it runs again.
Many policies treat it as sudden damage. Call your insurer and leave the soot for the adjuster to see.
Yes, with submersible pumps, then extraction and drying.
Yes, including saltwater cleanup and corrosion checks.
Whichever crew can reach you first; the head office in Central Islip is close by.
Yes, 24/7, which is when puffbacks and frozen pipes happen.
Soot, water or storm damage in your Nassau home?
Call and tell us what happened. We answer around the clock.
